Burglar Alarm Systems

Following concerns raised regarding doorstep selling of burglar alarm systems please find some points to be aware of:

A security firm have been cold calling in Cambridge. An elderly resident in Queen Ediths Way called the police yesterday asking for advice. When a partner agency called the resident (the following day) to offer help a salesperson was at the resident’s home selling them a monitored and guarded alarm system.  Advice was given not to not sign up for anything but to obtain further quotes first.

The salesperson said the company was based in Nottingham. They went on to say they provide a wireless system, monitored and also a lifeline alarm whereby their trained first aiders would visit very quickly if the alarm was activated.

Look out for high pressure sales techniques, such as:

Offering a system for free or discounted following a call to the manager.
Pressure to sign up straight away, in order to get a good deal.
Remaining in your home for 2-3 hours in order to wear you down/ to sign up.

If during a visit to your property a trader refuses to leave, contact the police immediately and make a note of the time of the request and the time the trader leaves.

Initial costs outlined can be misleading and do not reflect the true cost of owning a system, when yearly maintenance and monitoring are included.

When buying an alarm system it is always advisable to get at least 3 quotes, and look for companies that are accredited by N.S.I. (National Security Inspectorate) or S.S.I.A.B. (Security Systems & Alarm Inspection Board) Independent Inspectorates are not-for profit approval bodies who carry out inspection services for the security industry in order to protect customer interests.  They are governed by UKAS (United Kingdom Accreditation Service) the sole accreditation service recognised by the government.

If you have been contacted and feel concerned please contact the Police for assistance.

Cambridgeshire Police general enquiries: 101

Emergency: 999

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